WEBSITE PRIVACY POLICY
Effective Date: 5 October 2026 Governing Law: Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs) Jurisdiction: New South Wales, Australia
This Privacy Policy describes how [Insert Your Business Name] ("we," "us," or "our") collects, uses, holds, and discloses your personal information. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We collect information necessary to deliver our recruitment and managed remote staffing services. This includes:
Client Information
Name, business name, ABN/ACN, billing address, email, telephone number, and system login credentials securely provided for VA access.
Operational Inputs
Job descriptions, workflows, project directives, and unstructured business notes ("brain dumps") you share with us.
2. How We Use Your Information
We use your personal information to:
Source, vet, and match qualified remote professionals to your business
Manage, coordinate, and supervise your assigned virtual assistant's task pipelines
Process fortnightly invoices, payments, and account administration
Comply with our legal and regulatory obligations in New South Wales and across Australia
3. Cross-Border Data Disclosure (APP 8)
To provide our cost-effective managed staffing model, we utilize overseas resources.
Offshore Processing
You explicitly acknowledge and consent that personal and business information provided to us will be disclosed to and processed by our secure, vetted independent contractors and remote virtual assistants located in the Republic of the Philippines.
Data Safeguards
Before disclosing any personal information across borders, we take all reasonable steps to ensure the overseas recipient handles your data securely and adheres to strict confidentiality frameworks that mirror our Australian privacy obligations.
4. Data Security and Storage
We implement industry-standard administrative, physical, and technical security measures to safeguard your information against loss, theft, unauthorized access, or modification.
Mandatory Protocols
Our global team operates using Two-Factor Authentication (2FA), secure Virtual Private Networks (VPNs), and encrypted password vaults (e.g., LastPass).
Data Retention
We only retain your personal information for as long as necessary to fulfill your services or meet legal financial reporting timelines.
5. Access and Correction
Under the APPs, you have the right to request access to the personal information we hold about you, or to request that we correct any inaccuracies. You can make this request at any time by emailing us at yourremotevirtualassistant@gmail.com
6. Complaints and Contact
If you believe we have breached the Australian Privacy Principles or wish to file a complaint regarding our cross-border data handling, please contact us immediately at info@yourremotevirtualassistant.com. We will respond to your complaint within 30 days. If you are unsatisfied with our response, you can escalate the matter to the Office of the Australian Information Commissioner (OAIC).
